Dear Customers,

Welcome to Floria Luxe! By using our website florialuxe.ae, you agree to the following Terms & Conditions along with our Privacy Policy. These terms may be updated from time to time and will take effect once published.

By selecting “Pay Now”, you confirm that you agree to these Terms & Conditions.

Eligibility & Use

  • You must be at least 18 years or older to place an order.
  • This website is intended for personal, non-commercial use only.
  • All content on this website is owned by Floria Luxe and may not be used without permission.

Account Responsibility

  • You are responsible for maintaining the confidentiality of your account details.
  • All activity conducted under your account remains your responsibility.

Orders & Modifications

  • Orders cannot be modified once they have been prepared or dispatched.
  • Customers must provide accurate delivery information at checkout to avoid delays or cancellations.

Delivery Responsibility

  • Floria Luxe will make every reasonable effort to deliver orders as scheduled.
  • Delivery issues caused by incorrect details, recipient unavailability, or non-serviceable locations are not the responsibility of Floria Luxe.
  • Full delivery terms are outlined in our Shipping & Delivery Policy.

Product Representation

  • Product images are for reference only.
  • Since our products are natural and handcrafted, slight variations in color, design, or presentation may occur.

Order Refusal & Refund Policy

  • If an order is refused after preparation or delivery, no refund will be issued.
  • Additional delivery charges may apply if an alternative recipient is provided.

User Content

  • Any feedback, reviews, or content shared with Floria Luxe may be used for business and service improvement purposes.
  • All such content will be treated as non-confidential.

Access Restriction

  • Floria Luxe reserves the right to deny, suspend, or terminate access to the website if a user violates these Terms.

Governing Law

These Terms & Conditions are governed by the laws of the United Arab Emirates (UAE).